Switch from Digi to Bivid
no commitment

We help you with portability. Fiber 600Mb + Mobile 100GB from 30€/month. Final price with no annual increases. Human support via WhatsApp.

Digi · Fiber 1Gb + 6GB Mobile 25€/month no commitment
Bivid · Fiber 600Mb + Mobile 100GB 30€/month 0 months commitment
Switch me now Ask via WhatsApp

Digi is cheap, but...

This is what many customers tell us when they switch from Digi:

Limited own coverage: dependence on third-party fibers in many areas.
Installation times vary in rural areas, where it depends on third-party fiber.
Customer support only by phone, no physical store in most provinces.
Technical support with reported waiting times on forums (Adslzone, RedesZone).

Digi vs Bivid comparison

Data based on most popular public rates (600Mb fiber + mobile with sufficient data).

Feature Digi Bivid
Price Fiber 600Mb + Mobile 25€/month 30€/month
Commitment No 0 months
Annual price increase Yes (contract clause) No · Final price
Installation Free / charged depending on promo Always free
WiFi 6 Router According to rate Included at no cost
Customer support Call center · IVR Human WhatsApp 24h + physical stores
Early termination fee No Never

How to switch from Digi in 3 steps

We manage portability. You don't call Digi.

1

Confirm coverage

Check in 30 seconds if we reach your street with our coverage checker or ask us on WhatsApp.

2

Choose your rate

Select fiber, mobile or bundle in Bivid rates. We'll call you to confirm and sign the contract.

3

We port

We manage portability and cancellation at Digi. We install without downtime: new service active before the previous one is cancelled.

Start the switch now

Frequently asked questions about switching from Digi

Can I switch from Digi to Bivid if I still have a contract lock-in?
Yes. You have the right to switch companies whenever you want. Digi has no contract lock-in, so the switch is immediate and without penalty. Call us at 973 07 07 07 or WhatsApp us and we'll advise you without obligation.
How long does Digi to Bivid portability take?
Between 24 and 48 business hours for the mobile number (regulated by CNMC) and between 3 and 7 days for fiber. We handle all the paperwork: you don't have to call Digi or manage the cancellation.
Does Bivid help me with cancellation at Digi?
Yes. We activate your new Bivid line before processing the cancellation at Digi to avoid service interruption. The cancellation is handled by your new operator (us) in the portability process, you don't have to call them.
Will I lose my number or my @Digi email if I switch?
Mobile and landline numbers are preserved (portability). @Digi.es email addresses are owned by the operator and are cancelled when you leave: we recommend migrating to Gmail/Outlook beforehand and notifying important contacts.
How much does fiber cost at Bivid compared to Digi?
Digi already has competitive prices. The difference with Bivid is not about price but about service: physical stores in Lleida, Almacelles, Binéfar and Vila-seca, 24h human support via WhatsApp and our own network in our coverage areas.
Does Bivid have coverage in my area if I come from Digi?
We have symmetric fiber coverage throughout Spain (proprietary network + agreements with NEBA and Movistar wholesale). You can check availability on your street from our coverage checker or ask us on WhatsApp with your exact address.

Ready to leave Digi?

No obligation. Ask us first on WhatsApp and we'll advise you if switching makes sense for your situation.

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